Resources
Learn more about ITCC events, industry trends, and member insights.
New White Paper: The Future of IT Skill Assessment & Certification
The IT Certification Council is excited to share its most recent white paper, The Future of IT Skill Assessment & Certification: Insights from Industry Leaders.
ETS + PSI Win ITCC’s 2026 Innovation Award
ETS and PSI received the IT Certification Council (ITCC) 2026 Innovation Award, presented March 1 at ITCC’s Spring Member Meeting in New Orleans, LA. This
New Resource: The Recertification Models White Paper
ITCC’s SPARC (Speed, Agility, Rapid Change) Task Force is excited to share its latest resource, the Recertification Models White Paper. This task force collaborates on
New Resource for ITCC Members
During the ITCC Fall Meeting in October 2025, members gathered during the Value of Certification workshop to discuss how IT certifications have impacted business outcomes
Join Us in New Orleans for the ITCC Spring Member Meeting!
The ITCC Spring Member Meeting is just around the corner! Mark your calendars for Sunday, March 1, at the Hyatt Regency New Orleans, with a
2025 Fall ITCC Meeting: Shaping the Future of Credentialing
This article was written by Jim Henderson. The IT Certification Council held its biannual member meeting in Lehi, Utah in October, bringing together 42 members
Certifications Can Be a Powerful Tool for Measuring Job Skills
This article was originally published on Forbes with corporate leaders & executives as the intended target audience. Written by Liberty Munson of Microsoft & Forbes Human Resource
ITCC Launches New Strategic Plan
New Strategic Plan Unveiled The ITCC Board of Directors is excited to share that it has approved the strategic plan for 2025 and 2026. The
The Key Differences Between IT Certifications and Learning Assessments
This article was originally published on Forbes with corporate leaders & executives as the intended target audience. Written by Liberty Munson of Microsoft & Forbes Human Resource
Celebrate! ITCC completes strategic plan launched in 2022
In 2022, the ITCC Board of Directors met in Chicago to develop the strategic plan, also known as the Compass. The Board discussed the state
It’s Time for the Fall In-Person Member Meeting!
We’re excited to share that the ITCC Fall Member Meeting kicks off this Wednesday! This two-day event in Cary, North Carolina, offers members a unique
The Power of Having Certified IT Professionals In Your Organization
This article was originally published on Forbes with corporate leaders & executives as the intended target audience. Written by Liberty Munson of Microsoft & Forbes Human Resource
How Organizations Can Fill IT Skills Gaps In Their Workforce
This article was originally published on Forbes with corporate leaders & executives as the intended target audience. Written by Liberty Munson of Microsoft & Forbes
Caveon Wins IT Certification Council’s 2024 Innovation Award
Now in its tenth year, the ITCC Innovation Award recognizes innovations in testing, processes, or service with the IT certification industry. Winners have showcased success
ITCC Inclusive Item Writing Resource
Written by Liberty Munson of Microsoft with review from members of the ITCC DE&I Workgroup Are you an item writer for IT certification exams, assessments,
A More Holistic Approach to Validity: Considering the Connections Between Validity, Inclusivity, and Test Security
Written by John Kleeman of Learnosity, Ben Hunter of Caveon and Liberty Munson of Microsoft, with review from members of the ITCC DE&I Workgroup Three
Item Quality Analytics 101: Dipping a Toe in the Water
Written by Elwood Fischer, member of ITCC Introduction To be honest, it took a while for our program to rediscover item analytics after some major
Certifications, Scoring, and Scaling? Oh My!
Written by Emmett Dulaney Several years back, I toyed with the idea of going back to school and pursuing a law degree. I was serious
Psychometrics 101 Part 2: Psychometrically Sound Evaluations
Written by Liberty Munson, Director of Psychometrics, Microsoft In an earlier post, I laid the foundation for understanding psychometrics by defining the core tenet of
Why a DE&I Maturity Model for Certification
Written by Tamika Hughes, CX Strategy Manager, Pearson VUE Since the development of the Capability Maturity Model for software development in the late 1980s (Wendler,
Psychometrics 101 Part 1: What is Psychometrics?
Written by Liberty Munson, Director of Psychometrics, Microsoft I’m the Director of Psychometrics at Microsoft for our technical credentialing program. The ITCC asked me to
New Project Now Available: Best Practices for Working with SMEs
The ITCC has just released its latest project, Best Practices for Working with SMEs, created by the ITCC SPARC (Speed, Agility, Rapid Change) task force,
Stripe Wins the 2023 Innovation Award
Now in its ninth year, the ITCC Innovation Award recognizes innovations in testing, processes, or service with the IT certification industry. Winners have showcased success
New ITCC Resource to Help Promote Your Certification Program
Knowing how to promote your certification program in new and exciting ways is essential to ensuring its success. We gathered insights from your ITCC member
ITCC Board Launches New Strategic Plan
The ITCC Board of Directors is excited to share that it has approved a new strategic plan that will guide the organization’s work in the
2015 Innovation Award Winner Profile: Microsoft
The Information Technology Certification Council (ITCC) is now reviewing submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
Recertification in the IT Industry
In a rapidly developing IT market, an earned certification may quickly become dated. Recertification is a process to periodically verify that the knowledge and skills
2016 Innovation Award Winner Profile: The Linux Foundation
The Information Technology Certification Council (ITCC) is now reviewing submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
2017 Innovation Award Winner Profile: IBM and Pearson VUE
The Information Technology Certification Council (ITCC) is now reviewing submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
Innovation Award List of Accomplishments
The Information Technology Certification Council (ITCC) is now reviewing submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
2019 Innovation Award Winner Profile: ISACA
The Information Technology Certification Council (ITCC) is now reviewing submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
2020 Innovation Award Winner Profile: Hewlett Packard Enterprise
The Information Technology Certification Council (ITCC) is now accepting submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
2021 Innovation Award Winner Profile: Certiverse
The Information Technology Certification Council (ITCC) is now accepting submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
Innovation Award Judging Process
The Information Technology Certification Council (ITCC) is now accepting submissions for its ninth annual Innovation Award – an award recognizing leadership initiatives that have positively
Value of Certification for the Organization and the Employee
Written by Liberty Munson from Microsoft The ITCC recently released the last white paper in a three-part IDC research series that they commissioned for its
VMware’s Domain, Certification, Badge, Exam, and Digital Badge Conventions
October Education Session This Education Session was held on Thursday, October 20, 2022 at 11:00 a.m. Central Presenter Presentation Overview VMware will share its conventions
Practice Makes Perfect: Using Innovative, AI-Based Evaluation Tools to Scale the Credentialing Process
September Education Session This Education Session was held on Thursday, September 15, 2022 at 11:00 a.m. Central Featured Speakers Presentation Overview Adobe is working with a
Comparability of High-Stakes Exams: Education Session Q&A
Comparability of High-Stakes Exams in Test Centers Proctored and Live Remote Proctoring: A Multi-method Psychometric Investigation across Multiple Testing Programs This Education Session was held
Design Thinking: A Customer-Centric Approach to Credentialing
Written by Susan Farago, MuleSoft at Salesforce Did you know Samsung Corporation originally started out selling dried fish? Or that American Express’ initial competitor was
End-to-end excellence: Transforming the candidate experience
This panel discussion was held on Thursday, May 19, 2022 at 11:00 a.m. Central The May Education Session included a panel discussion entitled: End-to-end excellence:
A Lot of Different Flowers Make a Bouquet – Making IT Certification Exams More Diverse
Written by John Kleeman, Founder of Questionmark, EVP at Learnosity/Questionmark and 2021 Chairperson of ATP IT certification is a crucial gateway into the industry for
Make New Friends, and Keep the Old: Reconvening at Innovations in Testing 2022
Written by Gerry Mimick & Casey Kearns, Product Leaders, Pearson VUE At long last, ATP’s 2022 Innovations in Testing conference provided a return to in-person
SAP and Questionmark Win the 2022 ITCC Innovation Award
We are so pleased to announce that the winners of the 2022 Innovation Award are SAP and Questionmark! The companies submitted their winning proposal for their
Test Fraud and ATP Initiatives
This session was held on Thursday, October 21, 2021. The October Education Session was presented by ATP Chairperson John Kleeman (Questionmark/Learnosity) and past Chairperson John
Greg Larkin Presents ITCC Fall Meeting Keynote Session
Breaking Through Obstructionism with Greg Larkin This session was held on Wednesday, September 22, 2021 Session Description Corporate transformation is hard – but it’s not
Multiple-Choice Items: 4-Option to 3-Option
This session was held on Thursday, September 16, 2021 Corina Owens from Alpine Testing Solutions presented: Making the Switch From 4-Option to 3-Option Multiple Choice
Data Forensics for Test Integrity
This session was held on Thursday, August 19, 2021 Data Forensics for Test Integrity Locard’s principle on forensic evidence is summarized by the mantra “every
Exam Security Threats Presentation and Panel Discussion
This session was held on Thursday, July 15, 2021 At the ITCC’s July Education Session, the Securing Certifications task force presented on the findings from
Value of IT Certification White Paper
There’s something about the word “certified” when it precedes a professional title that conveys the consumers and employers a sense of trust, credibility, knowledge and
Career Pathways White Paper Presentation
This session was held on Thursday, May 20th, 2021 From the standpoint of a certification candidate changing roles or entering the IT field, the choices
Certiverse Wins the 2021 ITCC Innovation Award
We are so pleased to announce that the winner of the 2021 Innovation Award is Certiverse! Certiverse is a global exam development company founded in Chicago,
Future of Assessment Presentation
How Technology is Shaping the Future of Assessment: Reimagining the Possibilities Presentation and Activity lead by Liberty Munson, Microsoft Wednesday, May 12, 11:30 a.m. –
Learning Ecosystem Integration
Operation Integration: Best Practices in Learning Ecosystem Integration Panel discussion moderated by Jamie Mulkey, Xvoucher Panelists: Poornima Srinivasa, VMware; Janet Lehr, HPE; Indira Hentschel, Adobe;
Automatic Item Generation
Automatic Item Generation: Lessons Learned, Next Steps, and Outstanding Questions This session was held on Thursday, April 15, 2021 The ITCC April Education Session included
The Certification Journey
An IT Certification White Paper Written by Gerry Mimick Have you ever found yourself struggling to understand what IT certifications to obtain to best manage
Susan Farago Elected as New ITCC Vice Chair
The IT Certification Council is proud to announce our newly elected Vice Chair of the Board, Susan Farago. Susan has gone above and beyond in
Jedi Hammond Elected as New ITCC Chair
The IT Certification Council is proud to announce our newly elected Chair of the Board, Jedi Hammond. Jedi had previously served as Vice Chair since
Industry Panel: The New COVID-19 Normal
Written by Michelle Jackson, Lenovo
The November member meeting was a candid and insightful panel discussion on the impacts of COVID-19, and what certification programs are doing to adjust.
Higher Education Collaboration Models: California
Written by Stephen Wright, CA Community College State Director ICT
Insights Gained from Subject Matter Expert (SME) Programs
Presentation by Guillermo Ortiz de Zarate, President and Chief Innovation & Information Officer of Lineup Written by Gerry Mimick, Pearson VUE The ITCC October Member
Lessons Learned and the Future of Online Proctoring
Sarah Pauling from Examity recaps the September Member Meeting, a panel discussion about the Lessons Learned and the Future of Online Proctoring.
Industry Panel: Implementing Performance-Based Assessments
Implementing Performance Based Assessments Written by Michelle Jackson of Lenovo Recent advances in computing have made performance-based exams a realistic option for many IT organizations. Adding
Certification Evaluations
Certification Evaluations in the Fourth Industrial Revolution Presented by John Lewis, Ed.D. Members can log in to access the session recording. The Fourth Industrial Revolution
Solving Latency Challenges with Performance Based Assessment Delivery
Presentation by Marcus Robertson and Frederick Mendler, founders of TrueAbility
Building a Candidate Agreement
Another valuable benefit to ITCC membership is the ability to participate in monthly education sessions that are truly educational.
New Study on Remote Proctoring Sheds Light on Trends
Written by Bob Hall, Dell Technologies As more organizations implement remote proctoring into their programs, common challenges and opportunities are surfacing from those organizations and
ITCC Virtual Meeting: Pizza, Skiing and Certs
Written by Kristin Bernor, Questionmark The ITCC held its member meeting virtually earlier this month and it was amazing! Over 70 members joined the Zoom
ITCC Member Spotlight – Teradata
Welcome to another posting in a series of ITCC member spotlights where member companies respond to a series of IT certification questions.
ITCC Member Spotlight – Scaled Agile
Welcome to another posting in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC Member Spotlight – Lenovo
Welcome to another posting in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC Member Spotlight – Authentic Testing
Welcome to another posting in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC Member Spotlight – IBM
Welcome to another posting in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC Member Spotlight – HPE
This is the fourth in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC Member Spotlight – Microsoft
This is the second in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
Soft Skills – The Other Side of Competence
Title: Soft Skills – The Other Side of Competence Abstract: OK! You know they can code, but can they help the team be more innovative
ITCC Member Spotlight – NI
Welcome to the first in a series of ITCC member spotlights where member companies respond to a series of IT certification questions. Member companies were
ITCC 2019 Spring In-Person Meeting Recap
A record number of ITCC member representatives joined together in Orlando, Florida for a full day of sharing, collaborating, and networking with colleagues during the
ISACA Wins the 2019 ITCC Innovation Award
Join us in congratulating ISACA for winning the 2019 Innovation Award! This annual award serves to recognize leadership initiatives that have positively impacted a company
What’s In a Badge?
A few years ago, digital badges (badges) started popping up and people weren’t really sure what to think of them. Today, thousands of organizations across
Test Development Techniques for Security
The ITCC recently released to its membership a white paper titled “Test Development Techniques for Security”. This paper was a combined effort of the Securing
ITCC Fall In-Person Member Meeting Recap
Over 30 ITCC member representatives joined together at SAP in San Ramon, California for two days of learning, sharing and networking with colleagues during the
ITCC Fights to Support Certified Professionals
Red flags were raised when the ITCC was informed of Louisiana House Bill 748, which proposed restricting use of the term “certified” for professionals, and
IT Certification Council: 10 Years and Counting
Authored by Chuck Cooper Hard to imagine it’s been ten years already. Back in 2007, a few IT companies, including IBM (who I was still
Four Ways Employers Benefit from IT Certification
Written by Joe Mignano, VP of Channels at Logical Operations At the IT Certification Council, we believe in professional certifications, and we’re glad to have
ITCC Badge Program Checklist
In the classic adventure film The Treasure of the Sierra Madre, banditos accost prospector Fred C. Dobbs and his companions, Howard and Curtin. The bandit
ITCC Certification Program Question List
ITCC Certification Program Question List Working in the IT certification field I come across a plethora of certifications, some good, some bad and a few
Remote Proctoring: Benefits, Risks, and Lessons Learned
Remote Proctoring It’s an online world and we are all captives. Almost any sort of business can now be conducted via the internet. This includes
Fighting Fire: The ITCC Incident Matrix
When viewing the entire IT certification landscape, the multitude of problems posed by cheating on certification exams probably often seems like a plume of smoke
Recap: ITCC Spring In-Person Member Meeting
In March, 33 members of the IT Certification Council (ITCC) gathered together in Scottsdale, Arizona for their Spring Meeting. Each year the group convenes ahead of
2016: Held Ransom
Written and originally posted by Transcender It was predicted late last year that 2016 would the year for ransomware. Thus far, the prediction is proving right; only four months
A Testing Horror Movie
Written by David Foster, CEO of Caveon There is a funny television commercial where a group of friends is running from an unseen danger, seeking
The CompTIA A+ 900 Series: What’s New
By: Robin Abernathy, Content Developer for Kaplan IT It’s that time again! CompTIA has released a new version of the A+ certification by rolling out the 220-901 and
CISSP 2015: What’s New
As many of you are probably aware, (ISC)2 updated the Certified Information Systems Security Professional (CISSP) exam in April 2015. You may be worried that
NASCAR and Microsoft: A match made in Victory Lane
Author: George Monsalvatge, Team Lead – Microsoft IT Pro at Kaplan IT Tags: azure, NASCAR, Shake and Bake, windows 10 I grew up in “stock
Credential Holders Have an Edge with Employers
Credential holders can get an edge with employers looking for certified professionals by seamlessly uploading their transcript to LinkedIn. The ITCC TechCertRegistry services support the
Welcome ITCC’s Brand New Vice-Chair, Kristin Wall Gibson!
Kristin Wall Gibson manages the IBM Cloud & Smart Infrastructure Certification Program and has been developing IBM certification exams since 2005. She has helped C&SI
Welcome ITCC’s Brand New Membership Director, Steve Addicott!
Effective January 2015, the IT Certification Council will have a brand new Membership Director, as Duane Draper has stepped into the Chair role. Steve Addicott
“The students who feel they have the right to cheat”
Students are often keen to exercise their rights but recently there has been an interesting twist – some in India are talking about their right
Caveon Co-Hosts First-Ever Industry Event Focused on Test Security
Several industry leaders, including Caveon Test Security, came together to host the first annual Conference on Test Security, which focused on how to improve exam
Certification Spotlight: Joe Schueler
Joe Schueler works as a sales engineer for Cloud Solutions at Verizon Terremark. Why did you first pursue a professional certification? As part of a
Certification Spotlight: Victor Armbrust
Victor Armbrust works as an Infrastructure Solution Architect for 2Worx Technology and has been in the IT industry since 1998. Why did you first pursue
Welcome ITCC’s New Board Members
Marketing and Communications Task Force Chair: Mike Tamberino Mike Tamberino is a team leader in client services and sales at Prometric and for six years
Certification Spotlight: Pete Warchol
Pete Warchol is currently employed by Randstad Technologies as a consultant. He is under contract to TD Bank as a Senior Technical Project Manager of IT
Certification Spotlight: Clarke Porter
Clarke Porter was one of the founders of Integral7, a SAS-based credential management system. Integral7 was acquired by Pearson VUE in 2010, and he currently leads the technology
2026
- ETS + PSI Wins IT Certification Council’s 2026 Innovation Award – March 1, 2026
2025
- ITCC Innovation Award Submissions Now Being Accepted – October 17, 2025
- Microsoft Wins IT Certification Council’s 2025 Innovation Award – March 24, 2025
2024
- ITCC Innovation Award Nominations Now Being Accepted – October 30, 2024
- Caveon Wins IT Certification Council’s 2024 Innovation Award – March 4, 2024
2023
- ITCC Innovation Award Nominations Now Being Accepted – November 1, 2023
- Stripe Wins IT Certification Council’s 2023 Innovation Award – March 12, 2023
2022
- ITCC Innovation Award Submissions Now Being Accepted – December 7, 2022
- SAP and Questionmark Win IT Certification Council’s 2022 Innovation Award – March 21, 2022
2021
- ITCC – Be Recognized as an IT Certification Innovator – December 9, 2021
- Certiverse Announced as Winner of IT Certification Council 2021 Innovation Award – May 12, 2021
2020
- IT Certification Council Launches New Website – Oct 29, 2020
- HPE Announced as Winner of IT Certification 2020 Innovation Award – Apr 1, 2020
- ITCC: Be an IT Certification Innovator – Jan 22, 2020
2019
- ISACA Announced as Winner of IT Certification Council 2019 Innovation Award – Mar 19, 2019
- ITCC – Be Recognized as an IT Certification Innovator – Jan 7, 2019
2018
- ITCC Seeks Certification Innovation Drivers for Annual Award – Nov 1, 2018
- SAP Global Certification Claims 2018 ITCC Innovation Award – Mar 15, 2018
2017
- IT Certification Council still going strong after 10 years – Oct 17, 2017
- ITCC Innovation Award: IBM and Acclaim honored by IT Certification Council – Mar 16, 2017
2016
- ITCC Honors Linux Foundation with 2016 Innovation Award – Apr 4, 2016
2015
- The ITCC has a Message: Better Test Security Benefits Everybody – Dec 30, 2015
- Microsoft’s Larry Kaye takes first-ever ITCC Innovation Award – Mar 5, 2015
- The IT Certification Council is on a Mission to Promote Certification – Feb 9, 2015
- Microsoft’s Larry Kaye Takes First-ever ITCC Innovation Award – Mar 5, 2015
In today’s competitive labor market where demonstrated skills are highly valued, the demand for digital credentials has skyrocketed. A quick browse within a LinkedIn® feed likely displays badge upon badge related to credentials in the form of certifications, skills badges, learning badges, activity completion badges, and participation badges. How do we keep it straight?
There’s something about the word “certified” when it precedes a professional title that conveys the consumers and employers a sense of trust, credibility, knowledge and an official “stamp” of approval. This is not a coincidence. IT certification has long been a proven means of differentiation and qualification among professionals in the industry. Employers often include certification as a prerequisite when seeking qualified candidates to fill positions; consumers often trust only those IT professionals who boast credentials proving they have attained a certain level of knowledge.
Agile product development can cause unique challenges for those creating certifications used to validate skills and knowledge on technologies that are constantly changing. The challenge is developing psychometrically sound exams for IT products developed at an increasingly rapid pace. This document serves as a guide to communicate considerations of moving to an exam development and sustainment process that is aligned to rapid updates in the underlying technology and executed in a way that ensures valid, reliable, and fair assessment of candidates.
As more IT organizations implement remote proctoring into their certification programs, common challenges and opportunities are surfacing based on their experiences and those of proctoring vendors. This paper highlights interviews from ten organizations to better understand the types of remote proctoring available, new innovations, lessons learned and what lies ahead.
Badges can be used to represent all types of accomplishments – obtaining a certification, completing a training curriculum, or attending a conference or webinar. So, how do you know what the individual did to earn the badge? It’s very simple: click the badge and see!