The IT Certification Council (ITCC) is a nonprofit organization committed to growing and promoting professional IT certifications.
Our core purpose is to support our member companies by championing the value of certification within the industry, driving innovation in validating IT skills, promoting exam security, and collaborating on best practices.
Founded in 2007, ITCC is a community of 50+ of the most respected companies in the IT certification industry.
Jim Lucari leads certification solutions enablement in Hewlett Packard Enterprise’s WW Sales Enablement organization. He is responsible for sales and technical certification exam development and program operation, certification course development, certification architecture and framework, translations, HPE Press publications, and remote lab operations.
Jim has been in IT technology work for many years with experience primarily in networking and storage technologies. He also has multiple years of experience in training development and delivery with many of those focused on certifications.
Jim has previously served on the ITCC board in Treasurer-Secretary and Vice Chair positions.
I am Nermin Kibrislioglu Uysal, a psychometrician and certification program manager with over a decade of experience in assessment development and four years in the IT certification industry. At InterSystems, I serve as both the manager and psychometrician of our certification program, leading a team dedicated to developing and maintaining high-stakes certification exams. I established our recertification and exam maintenance processes and currently lead initiatives on leveraging AI in effective and secure ways to enhance exam development. As an active ITCC member, I’ve served on the Spark Task Force for three years and as its Co-Chair for the past two, contributing to key deliverables such as the SME Best Practices document and the Recertification White Paper (in progress). I am passionate about advancing the IT certification profession through collaboration, research, and innovation.
Matt has over 17 years of experience in Certification and Assessment. He has held several roles at both certification vendor organizations and IT certification sponsor companies. He is currently the manager of the Certification program at SAS.
Matt lives in Pennsylvania and enjoys spending time outdoors and with his family.
Liberty Munson is the Director of Psychometrics for Microsoft’s
technical credentialing program, where she leads initiatives focused on
delivering high-quality exams and assessments that empower learners and professionals worldwide. With deep expertise in certification and assessment strategies, she has played a key role in shaping Microsoft’s approach to credentialing and driving innovation in the assessment industry.
A recognized leader in assessment, Liberty is a frequent speaker on
technology-driven assessment innovation, accessibility, and the future
of skills measurement. Her commitment to inclusivity and excellence
has been recognized with the eAssessment Association’s Practitioner of
the Year Award (2024) and the Credentialing Industry Leadership Award
from the Institute for Credentialing Excellence (2025).
Before joining Microsoft, Liberty held roles at Boeing in employee selection and internal certification and managed the company’s employee survey program. Liberty Munson holds a BS in Psychology from Iowa State University and both MA and PhD degrees in Industrial/Organizational Psychology, with minors in Quantitative Psychology and Human Resource Management, from the University of Illinois at Urbana-Champaign.
Carl Bowman is a project manager at heart with a passion for the world of certification and all things IT. With over two decades of experience in the certification industry, Carl has in-depth knowledge of certification development processes, psychometric validity, ISO 17024 accreditation, creative approaches to exam delivery and global distribution, while embedding security into every step of the entire certification maintenance life cycle.
In 2005, CompTIA approved Carl’s proposal to bring all development initiatives in-house and he now leads a team of sixteen staff, responsible for maintaining a certification product portfolio that generates over $80M in annual sales for CompTIA. Fluent in both English and Spanish, he understands the challenges of managing a multilingual product portfolio and the validity concerns that come with translating high-stakes certification exams.
A strong believer in the value of technology, you will always find him researching and identifying ways to insert new software or hardware solutions into the operation to improve processes and empower development teams to be more effective. In his spare time, you will likely find Carl hanging out with his family, hiking a mountain trail, playing classical guitar or jazz piano.
Megan Gordon has worked in the Certification and Assessment industry for almost two decades. Her experience includes 6+ years leading the development and growth of a certification program of a certification program for a global privacy association and 12+ years wearing every type of hat within IT certification programs at companies including Adobe, Google, Slack, and Salesforce. She currently manages the CrowdStrike certification program, where her deep industry knowledge and thought leadership drive strategic program growth. Megan is passionate about ensuring that assessments are accessible, fair, and reliable for all candidates, and thrives on moments of connection with subject matter experts and stakeholders, such as the “ah-ha” moment when they realize how much through and intention goes into each exam question.
In addition to serving on the ITCC Board of Directors, Megan is a member of the Institute for Credentialing Excellence (ICE) Certification Services Council and participates in the Association for Test Publishers (ATP).
Megan lives in Seattle, Washington with her husband and two sons. Outside of work, she enjoys reading, cooking, exploring the beautiful islands and hiking trails of the Pacific Northwest, and traveling.
Pat Hughes is the Vice President of IT Assessments with 10 years at ITS. With a passion for collaborating with IT certification test sponsors and providing expert advice on various topics, he drives internal enhancements in the areas of item banking, accessibility, security, and performance-based testing. Pat holds a bachelor’s degree in history from Loyola University Maryland and has earned a PMP certification. Pat volunteers on the IT Certification Council’s Board of Directors and was honored with the Association of Test Publishers (ATP) 2024 Rising Star Leader Award. When he isn’t working, find him making his own pizza, skiing, or taking his Labrador Retriever swimming.
Leadership mantra: Leading with empathy encourages better collaboration with our teammates, enhances our external partnerships, creates superior products for our stakeholders, and enables us to achieve goals together that would otherwise be unattainable.
As Customer Experience Strategy Manager at Pearson VUE, Tamika Hughes focuses on strategy and service design to drive customer experience transformation. With over 13 years of experience at Pearson VUE, Tamika has been instrumental in enhancing the assessment and certification journey for test sponsors and learners. Her commitment to testing and assessment extends beyond her role, as she actively contributes to multiple industry associations to promote access to the benefits of learning and assessment for all.
Tamika currently serves as the chair of the Assessment Design & Science Sub-Committee for Association of Test Publishers’ (ATP) Equity Committee. Additionally, she is a board member of the IT Certification Council (ITCC). As a past co-chair for the ITCC DE&I workgroup, Tamika collaborated on the development of a DE&I Maturity Model for Certification Programs in 2023.
A lifelong learner and interdisciplinary practitioner, she holds certificates and credentials in a growing list of fields. Her passion involves incorporating design thinking, program evaluation, strategy definition and activation, and systems thinking frameworks to support customer experience transformation. 
Emily Hendershot is the Executive Director of the IT Certification Council (ITCC). She is responsible for operations of the organization including headquarters team oversight, financial management, and acting as the liaison to the Board of Directions and Committee Chairmen in moving forward key ITCC projects and initiatives.
As a results-driven community and operations strategist, Emily partners with associations and nonprofits to maximize their impact and achieve their missions. Emily has a successful history creating and executing strategic initiatives to drive growth for global associations and technology user groups with membership targets of 5K – 125K people. Prior to her work with associations, she developed national volunteer training programs for the American Cancer Society and led a disaster relief program for a nonprofit in Port-au-Prince, Haiti.
Clarke is a life-long entrepreneur and has spent his career helping transform the learning and credentialing market. In 1977 he developed the first commercial computer-based testing system that randomly generated statistically fair exams from large question sets. This technology was a precursor to Linear On the Fly Testing. Clarke is also credited with helping to build the global infrastructure that spawned a multi-billion-dollar marketplace of credentialing services. In the late 1980’s he did the seminal work in partnership with Novell to establish professional certification for Information Technology professionals which is recognized as an important readiness signal both by employers and higher education. Clarke honed many skills throughout his career starting as a software engineer and progressing to business development executive, product leader, and well-rounded business executive with finance, operations, marketing, and board-level expertise.
Clarke is the co-founder of four global businesses in the credentialing space including Drake Certification Services (Prometric), VUE, Integral7, and Acclaim. Two of these businesses were incubated within larger companies and two were start-ups.
Chuck joined IBM in 1969. He initially held roles in program development and marketing of IBM’s database inquiry systems and document publishing systems. Chuck helped IBM develop a new business partner channel of web integrators (regional system integrators), and then moved into his role of Program Director of IBM’s Professional Certification programs. Chuck held the position until retiring in 2016. Chuck also served as one of the founders of the IT Certification Council (ITCC), and was vice-chair of the ITCC for six years. He also currently remains involved in the test security initiative for the ITCC.